Glossary

2G

2G (GSM, global system for mobile communications) is the second generation of mobile phone technology, introduced in the early 1990s. It uses digital signals, allowing for more efficient use of the radio spectrum and increased capacity. It introduced features such as text messaging and basic internet connectivity but is mainly designed for voice communications.

3G

3G stands for the third generation of mobile telephony standards and is a collective name for all communication techniques and devices based on the UMTS standard (Universal Mobile Telecommunications System).

4G

4G (Fourth Generation) is the fourth wave of mobile phone technology, introduced in the late 2000s. The technique behind 4G, also called LTE (Long-Term Evolution), offers significantly faster data transfer speeds and more stable connections compared to earlier generations, making it ideal for high-bandwidth applications video streaming and online gaming.

5G

5G is the fifth generation of mobile networks, exceeding 4G speeds, with lower latency, dedicated Quality of Service for Mission Critical applications, and higher data transfer speeds. It supports a wide range of devices and services, including IoT and autonomous vehicles. One of its key features is its ability to operate on multiple frequencies, enabling it to deliver at faster speeds and greater capacity.

A

ACM (AUTHORITY FOR CONSUMERS & MARKETS)

The ACM acts as a regulator in the Netherlands and is responsible for monitoring rules on fair competition between businesses and protects customers’ rights.

ACTIVE ZIGGO GO USERS

Active Ziggo Go users is a metric that measures, as a percentage, the proportion of Video households that are actively using Ziggo GO within the specified month.

ADJUSTED EBITDA AL (ADJUSTED EBITDA AFTER LEASES)

Operating profit before depreciation of property and equipment and amortisation of intangible assets, provision and provision releases related to significant litigation and impairment, restructuring and other operating items, net share-based compensation and after lease expenses. Other operating items include (i) gains and losses on the disposition of non-current assets, (ii) third-party costs directly associated with successful and unsuccessful acquisitions and dispositions, including legal, advisory and due diligence fees, as applicable and (iii) other acquisition-related items, such as gains and losses on the settlement of contingent consideration. Lease expenses include depreciation and impairment expenses of right-of-use assets and interest on lease liabilities, as well as gains or losses arising upon remeasurement or termination of a lease.

ALLIANTIE DIGITAAL SAMENLEVEN (DIGITAL SOCIETY ALLIANCE)

VodafoneZiggo is a member of the Digital Society Alliance which was founded by the Ministry of the Interior and Kingdom Relations, Number 5 Foundation and VodafoneZiggo. By working together, we can achieve a digitally inclusive society.

ARPU

Average Revenue Per Unit (‘ARPU’) refers to the average monthly subscription revenue, for either fixed or mobile services, respectively, per average fixed customer relationship or mobile subscriber, as applicable.

AVAILABILITY OF FIXED NETWORK (%)

The availability of our fixed network is our available time (total service delivery time excluding the total ‘outage’ time) divided by the total service delivery time, based on our total customer base. The total outage time is calculated based on incident tickets raised in our incident tracking system, where an ‘incident’ refers to an unplanned event causing a service interruption for the customer.

AVAILABILITY OF MOBILE NETWORK (%)

The availability of our mobile network is a percentage of the access network availability of the live sites (referring to availability of 2G/4G/5G antennas), indicated as the amount of uptime (time when the network is fully operational) in the access network over a specific time interval. Network availability refers only to the uptime of the antennas and not to service availability.

B

B2B

Business-to-business, a term used to describe commercial transactions between VodafoneZiggo and its business customers, including SoHo (small office home office), small, medium and large enterprises.

B2C

Business-to-consumer, a term used to describe commercial transactions between VodafoneZiggo and a residential consumer.

BIPoC-owned businesses

BIPOC stands for Black and People of Colour, thereby recognising the systemic injustices certain racial groups have and continue to experience. BIPOC companies produce exemplary goods well worthy of your support, there are also many other social and cultural reasons why they should be championed.

BROADBAND

Broadband is a high-capacity transmission technique using a wide range of frequencies, which enables data to be communicated simultaneously.

C

CAPEX

Capex expenditure (Capex) refers to our investments in property and equipment and software.

CAPEX-TO-REVENUE RATIO

Capex calculated as a percentage of our revenue.

CARBON FOOTPRINT (CO₂ EMISSIONS)

Total amount of greenhouse gases produced to directly and indirectly support human activities, usually expressed in equivalent tons of carbon dioxide (CO₂). We report on our carbon footprint (also referred to as ‘CO₂ footprint’) based on SBTi standards, the GHG Protocol and the ISO 14064-1 standard. CO₂ (Carbon dioxide) is the most relevant Greenhouse Gas (GHG) for VodafoneZiggo.

CARBON FOOTPRINT REDUCTION COMPARED TO BASE YEAR 2018 (FOR SCOPE 1,2 AND 3)

CO₂ emissions, Scope 1, 2 and 3 within reporting year compared to the total amount of CO₂ emissions in the base year of 2018. The goals have been set to halve our CO₂ emissions by 2025 versus base year 2018. This KPI represents the reduction in %, the goal is to achieve a 50% reduction by 2025 vs 2018.

CAREER4U

The platform that provides insight into possible internal career paths at VodafoneZiggo.

CIRCULAR ECONOMY

The circular economy is an economic framework focused on minimising waste and maximising resource efficiency. It aims to shift from the traditional linear model of ‘take-make-dispose’ to one that emphasises refuse, reuse, repair, and recycling.

CLIMATE-NEUTRAL NETWORK

For VodafoneZiggo, climate-neutral means operating our company by exclusively purchasing green electricity and compensate the emissions we still have in our own operations with Gold Standard certificates.

CONNECTED WORKING 2.0

The work balance between private and work, whereby the teams mutually agree on which days they will meet at the office.

CONVERGED HOUSEHOLDS OR CONVERGED SIMS

Converged households or converged SIMs represent customers in either our consumer or SoHo segment that subscribe to both a Ziggo fixed-line digital TV and/or internet service as well as a Vodafone and/or hollandsnieuwe postpaid mobile telephony service.

COVENANT AMOUNT OF TOTAL NET DEBT

Total Net Debt calculated in accordance with our debt agreement. Refers to the euro equivalent of the nominal amount outstanding of our third-party debt less (i) vendor financing, (ii) other debt, (iii) projected principal-related cash flows associated with our cross-currency derivative instruments, (iv) credit facility excluded amount and (v) certain cash and cash equivalents.

COVENANT EBITDA

EBITDA calculated in accordance with our debt agreements, used for calculating our Covenant leverage ratio.

COVENANT LEVERAGE RATIO

Total leverage ratio calculated in accordance with our debt agreements, calculated as total net debt to last two quarters annualised Covenant EBITDA.

CSR (CORPORATE SOCIAL RESPONSIBILITY)

CSR, to VodafoneZiggo, is ensuring that environmental, social, and ethical values are embedded in the core of our organisation and are always taken into account for business planning and strategy. Ultimately, we aim to implement sustainable practices in the day-to-day business activities of the organisation to maximise positive impact for society and mitigate any negative impact on the environment.

CSRD

The Corporate Sustainability Reporting Directive (CSRD) will replace the existing reporting requirements of the EU’s Non-Financial Reporting Directive (NFRD) and will substantially increase reporting requirements on the companies within its scope in its efforts to expand the sustainability information for users. The CSRD will be effective for VodafoneZiggo as of 1 January 2025.

CUSTOMER BASE

Customer base is the total number of subscribers of our products and services.

CUSTOMER JOURNEY

The path of interaction from a new or existing customer when they have contact with VodafoneZiggo and/or use our products or services, both for direct and indirect interactions.

CUSTOMERS WITH THE NEWEST GENERATION TV WATCHING EXPERIENCE

Customer with the newest generation TV watching experience is a metric that measures the number of customers using a Next Generation mediabox as their Primary Box (Next and Next Mini). Primary mediabox entails that we measure the customers with multiple newest generation boxes only once.

D

DATA BREACHES REPORTED TO THE DUTCH DPA

The number of data breaches, that are reported to the Dutch Data Protection Authority (DPA). According to the GDPR, personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. Companies have several obligations regarding the personal data breach handling, such as the requirements to document data breaches, assess risks to the rights and freedoms of the individuals affected by the data breaches, and notify the Dutch DPA where those risks are detected. In line with the GDPR obligations and its own Personal Data Breach Policy, VodafoneZiggo documents data breaches. Data breaches which meet the criteria for nature and size will be reported to the Dutch DPA. Our report is based on the unique internal VodafoneZiggo case numbers and only includes the Dutch DPA notifications which have not been revoked after a detailed investigation.

DDOS ATTACKS

DDoS (Distributed Denial of Service) attacks are cyberattacks that flood websites or networks with traffic from multiple sources, making them unavailable or limiting the availability to legitimate users.

DE&I

Diversity, equity and inclusion.

DOCSIS

Data Over Cable Service Interface Specification (DOCSIS) is an international telecommunications standard that permits the addition of high-bandwidth data transfer to an existing cable television (CATV) system.

DESI (DIGITAL ECONOMY AND SOCIETY INDEX)

DESI (Digital Economy and Society Index) is a composite index that evaluates and benchmarks the digital performance of EU countries based on five dimensions, including connectivity, human capital, use of internet services, integration of digital technology, and digital public services. The index is updated annually and provides an evidence-based perspective on the digital economy and society in the EU.

RDI (RIJKSINSPECTIE DIGITALE INFRASTRUCTUUR)

The Rijksinspectie Digitale Infrastructuur is part of the Ministry of Economic Affairs and Climate Policy. The key objective of the organisation is to ensure a trustworthy and available digital infrastructure, which keeps the Netherlands connected in a safe way.

E

EBITDA

Operating profit before depreciation and impairments of property and equipment and amortisation and impairments of intangible assets.

ECOVADIS

EcoVadis is an international agency that assesses and scores the sustainability performance of companies. We use it to evaluate and monitor the sustainability performance of our suppliers in view of making our supply chain more transparent, while also using it to evaluate our own sustainable performance.

EFFECTIVE TAX RATE

Income tax expense as percentage of earnings (loss) before tax.

EMPLOYEE ENGAGEMENT SCORE

Employee engagement score illustrates the extent to which people are engaged about their work. This is measured via the Heartbeat survey based on three engagement questions. With this anonymous engagement survey, teams within VodafoneZiggo gain insight into various employee engagement topics, such as job satisfaction, employee well-being and NPS, which is used as a starting point for an open conversation.

ENERGY EXPERT CREW

Working group gathering subject matter experts and decision makers from across the company, aiming at reducing our energy consumption while increasing our energy efficiency.

ESG (ENVIRONMENTAL, SOCIAL AND GOVERNANCE)

ESG stands for environmental, social, and governance which are the three focus area’s to evaluate how a company is progressing with regard to sustainability.

EU-IFRS

International Financial Reporting Standards, as adopted by the European Union.

EXPERIENCE DAYS

During the Experience Days, we invite disadvantaged pupils from groups 7 and 8 of primary school and first and second year students from secondary education to the VodafoneZiggo offices throughout the year. The aim is to inspire children and introduce them to technologies of today and tomorrow.

F

FISCAL EBITDA

EBITDA calculated based on our fiscal results.

FIT FOR THE FUTURE

With our annual Fit for the Future survey, we gauge the state of the Dutch business community. We investigate, among other things, how open, prepared and flexible companies are, and how willing they are to embrace new technology.

FIXED HFC Network

The fixed HFC (Hybrid Fiber-Coaxial) network of VodafoneZiggo combines fiber optic and coaxial cable infrastructure to deliver high-speed internet, television, and phone services to residential and commercial areas. The majority of VodafoneZiggo’s fixed HFC (roughly 97%) consists of fiber optic cables whereas the final part of the connection consists of coaxial cables that end up in the customers’ home.

FIXED-LINE CUSTOMERS

Number of customers who receive at least one of our video, internet or telephony services that we count as revenue generating unit, without regard to which or how many services they subscribe. Fixed-line customer relationships generally are counted on a unique premises basis. Accordingly, if an individual receives our services in two premises (e.g. a primary home and a vacation home, that individual generally will count as two Fixed-line customers. We exclude mobile-only from our fixed-line customers count.

FMC

Fixed-Mobile Convergence is a concept in device and infrastructure technology that enables smooth connectivity between wired and wireless telecommunications networks.

FTE (FULL-TIME EQUIVALENT)

A measurement to express the number of employees with a full-time contract. Within VodafoneZiggo, FTEs are calculated compared to the standard number of contract hours per employee.

FTTH (FIBRE TO THE HOME)

With this access network architecture, the final part of the connection to the home also consists of optical fibre.

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GBPS (GIGABITS PER SECOND)

A Gigabit is a unit denoting the speed of data transfer. It is the speed in billions of bits per second.

GO-GETTERS CONNECTED NETWORK

An internal network for improving accessibility in the workplace.

GRI (GLOBAL REPORTING INITIATIVE)

The Global Reporting Initiative is an organisation that publishes international standards for CSR reporting.

GROW

VodafoneZiggo performance management system that focuses on employee development.

GoO (GUARANTEE OF ORIGIN)

Guarantee of Origin is a digital certificate that proves the (renewable) origin of electricity in Europe.

H

HEARTBEAT SURVEY

With this anonymous engagement survey, teams within VodafoneZiggo gain insight into various employee engagement topics, such as job satisfaction, employee well-being and NPS, which is used as a starting point for an open conversation.

I

ICNIRP (INTERNATIONAL COMMISSION ON NON-IONISING RADIATION PROTECTION)

The International Commission on Non-Ionising Radiation Protection (ICNIRP) is an independent organisation that provides guidelines on the safe exposure to non-ionising radiation, such as radio waves and electromagnetic fields.

INTERCULTURAL CONNECTED NETWORK

An internal network in which colleagues with different backgrounds share their experiences.

IOT (INTERNET OF THINGS)

The Internet of Things connects objects with sensors, processing ability, software and other technologies that enables data exchange with other devices and systems over the internet (wired and wireless). For this connection, a SIM card is required.

IOT SUBSCRIBERS IN THE NETHERLANDS

The number of Vodafone IoT SIM cards in use in the Netherlands is the SIM base we report. Foreign IoT SIMs being temporary in the Netherlands and using our network, (generating revenue in the Netherlands) are not included in this number.

NUMBER OF IOT SUBSCRIBERS IN THE NETHERLANDS

The number of Vodafone IoT SIM cards in use in the Netherlands is the SIM base we report. Foreign IoT SIMs being temporary in the Netherlands and using our network, (generating revenue in the Netherlands) are not included in this number.

M

MAIN SUPPLIERS IN ECOVADIS

The number of main suppliers in Ecovadis represents the number of our suppliers, reaching a baseline in spend with VodafoneZiggo (main suppliers) that have a valid Ecovadis scorecard.

MARKET BASED METHOD

Scope 2 CO₂ emissions calculation based on specific electricity purchase contracts between VodafoneZiggo and energy providers. Under the market-based method, the CO₂ emission factor used by VodafoneZiggo for electricity is 0 due to the purchasing contracts of renewable Certificates of origin for 100% of our electricity used by our network, buildings, infrastructure and electric vehicles.

MBPS (MEGABITS PER SECOND)

Mbps is a unit that indicates the speed of data transfer in millions of bits per second.

MEDIABOX NEXT MINI

VodafoneZiggo newest set-top box providing the latest video content and services to our customers.

METASEARCH

A network that brings together the entertainment offerings of media parties in a single database, in which customers can easily search for that one film or TV series in the TV and streaming offerings.

MHZ (MEGAHERTZ)

MHz is one million hertz (a unit of frequency).

MOBILE CUSTOMERS

Our mobile customer count represents the number of active SIM cards in service rather than services provided. For example, if a mobile subscriber has both a data and voice plan on a smartphone this would equate to one mobile subscriber. Alternatively, a subscriber who has a voice and data plan for a mobile handset and a data plan for a laptop (mobile broadband or secondary SIM) would be counted as two mobile customers. Our mobile customer count includes both prepaid and postpaid plans. Prepaid customers are excluded from our prepaid mobile telephony customer count after a period of inactivity of nine months.

N

NETWORK SLICING

Network slicing is a technology that creates multiple virtual networks within a single physical network. Each network slice is tailored to specific requirements such as bandwidth, latency, and security, and allows for customised services. It is an important part of 5G networks, enabling more efficient use of resources.

NET ZERO TARGETS

According to SBTi Net-Zero Standard and ICT guidance, net-zero targets consist in cutting down CO₂ emissions by minimum 95% in Scope 1 and 2 and by minimum 90% in Scope 3 compared to a baseline year. Any residual emissions (maximum 5% for Scope 1 and 2 and maximum 10% for Scope 3) must be neutralised through technological or nature-based carbon removal methods. This definition applies for the whole report when net-zero ambition, commitment and targets are mentioned.

NIST CYBERSECURITY FRAMEWORK

The NIST Cybersecurity Framework is a set of guidelines developed by the US National Institute of Standards and Technology (NIST) to help organisations manage and reduce their cybersecurity risk. The framework provides a set of guidelines and best practices for organisations to use when developing their own cybersecurity programs.

NO-FRILLS-SEGMENT

Affordable subscriptions with basic services.

NPS (NET PROMOTER SCORE)

NPS is a metric for measuring customer enthusiasm and predicting customer loyalty, based on whether customers would recommend Vodafone (both Consumer and Business’), Ziggo (both Consumer and Business’) and hollandsnieuwe to others. The result is an absolute number within a range from -100 to +100. Vodafone and Ziggo NPS scores are measured by an experienced independent market research company. All Consumer (and hollandsnieuwe) NPS results reported here refer to the final quarter of the respective year, while Business NPS is the average of the last two quarters of the year.

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ONA DASHBOARD

At a team level – which cannot be traced back to individuals – this provides insight into work and collaboration patterns with data collected from, among other things, the Heartbeat survey.

ONLINE MASTERS

With this free educational program for schools, children are made aware of the opportunities and challenges of the digital world and learn about online bullying, fake news and programming, among other things.

OPERATIONAL FREE CASH FLOW

Operational Free Cash Flow is defined as Adjusted EBITDA AL minus Capex.

OTT

An over-the-top (OTT) media service (also known as a streaming platform) is a media service offered directly to viewers via the Internet. OTT bypasses cable, broadcast, and satellite television platforms.

P

PEOPLE EMPLOYED WITH A CHALLENGE TO WORK

People employed with a challenge to work represents the number of employees with a labour limitation / challenge to work caused by a long-term illness, medical condition or disability working for VodafoneZiggo (registered with UWV).

PEOPLE HELPED TO PROGRESS

People helped to progress represents the number of people ‘beneficiaries’ of our social and educational programs, and embodies our Digital Inclusion strategy’s core goal: to ensure no one is left behind, by equipping individuals (young and old) to navigate the internet safely, securely, and skilfully.

PRESTATIELADDER SOCIALER ONDERNEMEN (PSO)

It is an instrument (scientifically substantiated TNO quality mark) that provides insight into the extent to which organisations engage in social entrepreneurship above average, aimed at the labour participation of vulnerable groups in the labour market.

PRIORITY

Priority is the customer program that gives all Vodafone and Ziggo customers priority access to desired tickets for concerts, sports matches, days out, events and all kinds of offers.

PROGRESS FOR YOU

VodafoneZiggo learning platform with more than 10,000 training courses, workshops and e-learnings for employees.

Q

QUEERS CONNECTED NETWORK

An internal network for a safe and inclusive working environment for LGBT+ colleagues.

R

RDI (RIJKSINSPECTIE DIGITALE INFRASTRUCTUUR)

The Rijksinspectie Digitale Infrastructuur is part of the Ministry of Economic Affairs and Climate Policy. The key objective of the organisation is to ensure a trustworthy and available digital infrastructure, which keeps the Netherlands connected in a safe way.

RETURNED ZIGGO EQUIPMENT

Returned Ziggo equipment is a percentage of useful Ziggo equipment returned by customers out of all the Ziggo equipment returned by customers (all CPE’s will be returned and collected end of lifetime). Useful Ziggo equipment refers to devices that can be recycled and refurbished. By getting a higher percentage, we are getting back more useful equipment and less useless equipment. Therefore, less useless transport and storage and less emission and waste.

ROAMING

Roaming, also known as data roaming, means using mobile internet on a different network than the home network.

S

SCIENCE BASED TARGET INITIATIVE (SBTI)

The Science Based Targets initiative (SBTi) is a corporate climate action organization, aimed at helping companies to set ambitious and verifiable greenhouse gas emissions reduction targets, in line with the Paris Agreement goals.

SCOPE 1

Direct emissions cover emissions from sources that VodafoneZiggo owns or controls directly. In this scope we account for: Fuel consumption of the lease vehicle fleet (employees’ passenger vehicles and commercial vehicles), heating of buildings and other sites (gas), consumption of coolants and chemicals for air conditioning and cooling and fuel consumption of power generators.

SCOPE 2

Indirect emissions are emissions that VodafoneZiggo causes indirectly when the energy it purchases and uses is produced. In this scope we account for: Electricity consumption of the fixed and mobile networks, data centres, offices and shops, district heating and district cooling (stadswarmte) and electricity consumption of our electric vehicle fleet.

SCOPE 3

Encompasses emissions that are not produced by VodafoneZiggo itself, but that we are indirectly responsible for. In other words, these emissions are the result of activities up and down our value chain from assets not owned or controlled by us. For example, this includes energy consumption by our customers related to the use of customer-premise equipment and the emissions related to purchasing of goods and services.

SHAREHOLDER CASH DISTRIBUTIONS

Equity distributions to our shareholders and principal and interest payments on our shareholder notes.

SIM

SIM is an abbreviation for Subscriber Identity Module. A SIM card is a microchip in a mobile device that connects it to a mobile network.

SMART BUILDING

A future-proof building that makes smart use of energy and connectivity, such as switching heating or lighting on or off or searching for available spaces.

SMARTER WORKING

A complete package of end-to-end solutions for entrepreneurs.

SMARTWIFI PODS PROVIDED TO CUSTOMERS

SmartWifi pods provided to customers represents the total amount of SmartWifi pods provided to customers, minus the total amount of Wifipods returned by its customers, resulting in a net score of SmartWifi pods provided to its customers. The pods are a MESH WiFi solution that can be installed with the SmartWifi smartphone application for a good WiFi everywhere in the house.

SME

SME refers to small and medium enterprises.

SOHO

SoHo (Small Office/Home Office) customers are individuals or small businesses that operate from a home office or a small office.

STAKEHOLDERS

Stakeholders are the individuals or groups who have an interest in our company, or are affected by, the activities or outcomes of our business. This can include internal stakeholders such as employees and shareholders, as well as external stakeholders such as customers, suppliers, governments, industry and society.

STEP UP FOR GOOD

Via our platform Step up for Good, VodafoneZiggo employees register to participate in the programs during working hours.

SUSTAINABLE DEVELOPMENT GOALS (SDGS)

The United Nations has drawn up 17 sustainable development goals (SDGs) which all have specific targets to be achieved by 2030. At VodafoneZiggo, we have linked seven SDGs to our Progress for Everyone strategic pillar and our Sustainable Finance Framework.

SUSTAINABLE FINANCE FRAMEWORK

In January 2022, we published our Sustainable Finance Framework (SFF) which incorporates our previously published Green Bond Framework. Our SFF enables us to issue green and sustainable financing and aligns our CSR strategy with our capital structure. Key Performance Indicators with corresponding sustainable performance targets, such as halving our CO₂ emissions (Scopes 1, 2 and 3) by 2025 compared to 2018, are included in our SFF. Our SFF is aligned with the Green Bond Principles 2021, the Green Loan Principles 2021, the Sustainability-Linked Bond Principles 2020 and the Sustainability-Linked Loan Principles 2021 and has been certified by Sustainalytics, a leading and global independent company in ESG research and rating provider.

SUSTAINABILITY LINKED BONDS

Our 2032 Dollar Senior Secured Notes together with our 2032 Euro Senior Secured Notes, issued in accordance with our Framework. These bonds contain features that link our financing strategy to our environmental performance goals.

T

TBPS (TERABITS PER SECOND)

Terabits per second. A measure of data transfer rate equal to 1,000 gigabits per second.

TRUST BUDDIES

Colleagues who make sensitive topics such as inappropriate behaviour negotiable with other colleagues in an accessible way.

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UNIFIED COMMUNICATION PORTFOLIO

A suite of B2B product offerings including One Net, One Mobile, One Fixed, Office 365, Skype for Business, cloud hosting and customer contact centre solutions. Unified communication seats are unique licenses subscribed in each of these products.

US GAAP

Accounting principles generally applied in the United States. Management and our Supervisory Board evaluate the financial performance of VodafoneZiggo in accordance with US GAAP.

V

VALUE CHAIN

Process and activities by which a company adds value to an article. It refers to the consecutive steps required to move a product from supplier to end user.

VODAFONE GROUP RF MANAGEMENT POLICY STANDARD

This relates to the management, design, procurement and installation of radio base stations and smaller mobile antennas and terminals. The way in which we share the locations of our equipment with other mobile operators has been laid down in a policy agreed between the mobile operators themselves. The underlying purpose of our policies and discussions is centred upon the safety of the general public and the employees working in the vicinity of the antennas.

VOICE CONTROL

Voice-activated search function, integrated in the remote control.

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WELCOME ONLINE

With this program, we aim to reduce digital divide by helping the elderly to become more digitally skilled.

WIFI6 MODEMS

WiFi6 modems offer faster speeds, increased capacity, improved efficiency, and a more stable connection compared to previous WiFi standards

WOMEN CONNECT NETWORK

An internal network to promote a better gender balance within VodafoneZiggo.

WOMEN AT VODAFONEZIGGO

Women at VodafoneZiggo is a percentage illustrating our total number of internal employees who identify as female, divided by the total number of internal employees (headcount of employees with a definite or indefinite contract as at 31 December of the respective year).

WOMEN IN TOP MANAGEMENT

Women in top management is a percentage illustrating all employees who identify as female in VodafoneZiggo’s Senior Leadership Team (SLT) or Senior Management Team (SMT), divided by the total number of SMT and SLT employees (headcount of employees with a definite or indefinite contract as at 31 December of the respective year).